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From404US$ /night
Check-in
22Feb2026Select date
Check-out
23Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

408 Newbury Street, Boston, Massachusetts, United States, MA 02115
-
Next to the Hynes Convention Center
Perfect
9.0
9.2
/10
4.2
4.5
/5

Featuring luggage storage and a restaurant, the 4-star Citizenm Boston Back Bay Hotel lies around 5 minutes by foot from The Mapparium. Highlights at the hotel include an à la carte restaurant, a lounge bar and Wi-Fi in public areas.

Location

Newbury Street, the non-smoking hotel is also within arm's reach of John B Hynes Veterans Convention Center. This Boston property is 0.3 miles from Boylston St opp Gloucester St bus stop and within 900 feet of the historic house "Ayer Mansion".

You can easily find Skywalk Observatory relatively close to the Boston hotel.

Citizenm Boston Back Bay Hotel is approximately 5 minutes' walk from Hynes Convention Center city rail.

Rooms

There are 379 rooms at the accommodation, each of them has ironing facilities and an air conditioner, as well as entertainment amenities such as a multi-channel television. Guests will make use of a hairdryer and bath sheets in bathrooms equipped with a separate toilet and a shower.

Eat & Drink

CanteenM restaurant serves a delicious selection of international delicacies.

Leisure & Business

There is a fitness studio with a wide range of sports.

“There's a clear, modern intention here, especially appealing to those who value streamlined spaces. The location, near Massachusetts Avenue and Newbury Street, places you squarely in a prime area of Boston. I see it working well for shorter stays where the focus is less on sprawling amenities and more on efficient comfort.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

Citizenm Boston Back Bay Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Accessible
2 persons
155 sq. feet 
1 King-size bed
King Room High Floor
2 persons
155 sq. feet 
1 King-size bed
King Room
2 persons
155 sq. feet 
1 King-size bed
Shower
Heating
King Room Premium View
2 persons
155 sq. feet 
1 King-size bed
Shower
Heating
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Facilities

Citizenm Boston Back Bay Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Dining

  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • iPad
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Citizenm Boston Back Bay Hotel Location

408 Newbury Street, Boston, Massachusetts, United States, MA 02115
Map view
408 Newbury Street, Boston, Massachusetts, United States, MA 02115
Nearby
Library
The Mary Baker Eddy Library
1400 ft
Convention Centre
John B Hynes Veterans Convention Center
1600 ft
Spa Centre
Newbury Street
1800 ft
200 Massachusetts Ave The Mary Baker Eddy Library
The Mapparium
1400 ft
815 Boylston Street
Boylston Street
1900 ft
Museum
Ayer Mansion
900 ft
Boston
Kenmore Square
1900 ft
Restaurants
Boston Burger Company
600 ft
1100 Boylston St
The Bebop
800 ft
1116 Boylston St
Pad Thai Cafe
1000 ft
6 Hemenway St
Sonsie
700 ft
327 Newbury Street
Cornish Pasty Co
700 ft
51A Massachusetts Ave
Sweet Cupcakes
800 ft
49 Massachusetts Ave
Summer Shack
1400 ft
50 Dalton St Ste 2
Dillon's Restaurant and Bar
1000 ft
955 Boylston St
The Corner Tavern
900 ft
421 Marlborough St
Explore Boston
Explore Boston's Best
Top Attractions
Activities
Dining
Entertainment
Fenway Park
Fenway Park
12 minutes' walk
Fenway Park, home of the Boston Red Sox, offers historic tours and games. A must-see for sports fans!
Museum of Fine Arts
Museum of Fine Arts
17 minutes' walk
The Museum of Fine Arts features an impressive collection from across the globe. Free admission days enhance its appeal.
Boston Public Garden
Boston Public Garden
20 minutes' walk
The Boston Public Garden boasts beautiful landscapes and the iconic Swan Boats for a scenic ride.
Boston Common
Boston Common
25 minutes' walk
Boston Common is the oldest city park in the U.S., perfect for leisurely walks and enjoying seasonal events.
Discover the local attractions near Citizenm Boston Back Bay Hotel
Explore the nearby significant landmarks that offer enriching experiences near Citizenm Boston.
Perfect for educational exploration: Massachusetts Institute of Technology
Great for baseball enthusiasts: Fenway Park
Ideal for picturesque strolls: Copley Square
Well suited for shopping and dining: Newbury Street
Best for art lovers and cultural insights: Museum of Fine Arts
Works well for local shopping and entertainment: Faneuil Hall Marketplace
Suited for historical appreciation: The Mary Baker Eddy Library
Ideal for architectural admiration: Trinity Church
Great for relaxing walks in nature: Boston Common
Perfect for unique cultural experiences: Isabella Stewart Gardner Museum
Biking along the Esplanade
10 minutes' drive
Biking along the Esplanade offers stunning views of the Charles River. Rentals available nearby for all skill levels.
Spa and Wellness Retreat
5 minutes' drive
Relax at a nearby spa with massages and wellness services designed to rejuvenate. Perfect for unwinding after a busy day.
Sonsie
Sonsie
3 minutes' walk
Sonsie offers a vibrant atmosphere with European cuisine. Try the seafood specials or enjoy brunch on the patio.
Boston Burger Company
Boston Burger Company
3 minutes' walk
Famed for gourmet burgers, Boston Burger Company serves classic and creative options. Ideal for casual dining!
Pad Thai Cafe
Pad Thai Cafe
4 minutes' walk
Pad Thai Cafe offers flavorful Thai cuisine in a cozy setting. Vegan and gluten-free options available.
Discover dining options near Citizenm Boston Back Bay Hotel
Discover the best dining options you can enjoy around Citizenm Boston, offering various culinary experiences.
Perfect for gourmet burgers: Boston Burger Co-Boylston
Great for casual dining with a twist: The Bebop
Ideal for upscale dining experiences: Deuxave
Well suited for pizza lovers: Crazy Dough's Pizza
Best for casual burger meals: Boston Burger Company
Great for quick and creative wraps: Boloco
Perfect for traditional pizza offerings: Little Steve's Pizzeria
Suited for coffee aficionados: Pavement Coffeehouse
Boston Symphony Hall
Boston Symphony Hall
8 minutes' walk
Boston Symphony Hall hosts world-class performances, with a stunning acoustical design. Check the schedule for upcoming shows.
The Bebop
The Bebop
3 minutes' walk
The Bebop is a lively fun spot featuring live jazz music and good food, perfect for a night out. All ages welcome!
Getting around
City Centre
Boston34 min  ·  1.7 mi
Airports
Logan International Airport (BOS)22 min  ·  9.1 mi
Worcester Regional Airport (ORH)114 min  ·  46.9 mi
Train
Beacon Street Station12 min  ·  3300 ft
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of US$20 per person per day. 
Pets
Pets are not allowed.
Number of floors:
11
Number of rooms:
399

Reviews and Ratings

Feedback about Citizenm Boston Back Bay Hotel from previous guests about their experience.
Review score
Based on 2420 verified reviews
8.9/10
Great
91%
Recommend
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.1/10
Free Wi-Fi
9.2/10
Location
9.6/10
Staff
9.1/10
Value for money
8.5/10
Pros
Comfortable bed
Excellent location
Modern design
Eco friendly
Bar balcony
Cons
Tiny rooms
Staff communication
Chaotic lobby
Loud music
Guest reviews
based on 3432 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Citizenm Boston Back Bay
What is the check-in and check-out policy at Citizenm Boston Back Bay?
Check-in is at 14:00 and check-out is by 11:00.
How far is Citizenm Boston Back Bay from Boston Harbor Seaplane Base Airport?
The hotel is located 11 km from Boston Harbor Seaplane Base Airport.
What popular attractions are near Citizenm Boston Back Bay?
Nearby attractions include the Massachusetts Institute of Technology (2 km), Hynes Convention Center (1 km), and Prudential Tower (1 km).
What dining options are available at Citizenm Boston Back Bay?
The hotel features an on-site restaurant serving international cuisine and a bar/lounge for drinks.
Is breakfast available at Citizenm Boston Back Bay?
A buffet breakfast with vegetarian and vegan options is available for an additional charge of 20 USD.
What fitness facilities does Citizenm Boston Back Bay offer?
Guests can access a fitness centre during their stay.
What amenities are included in the rooms at Citizenm Boston Back Bay?
Rooms are equipped with air conditioning, an iPad, a safe deposit box, a desk, wardrobe, and a private bathroom.
What languages are spoken by the staff at Citizenm Boston Back Bay?
The staff at the hotel speaks English.
What is the approximate distance from Citizenm Boston Back Bay to the city center?
The hotel is located approximately 2 km from the city center.
Does Citizenm Boston Back Bay provide luggage storage?
Yes, the hotel offers luggage storage services.

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